Strategic Consulting for Small Businesses

Collaborating to find smart, simple solutions to your complex challenges.

Photo of a chessboard
Smart Solutions

Consulting For Your Next Phase Of Growth

When you engage us in a consulting project, we bring innovative strategic thinking, backed by 25 years of experience in project management, people leadership, operations, and marketing. Whatever your needs may be, we’re ready to help you take the next step in your business journey with our collaborative consulting programs. This approach is ideal when you need to:

Understand forces driving behaviours in your team

Leverage new technology

Implement a large change throughout your business

Define your strategic priorities and build project plans

Revitalise your business direction

Plan a successful succession

Our Process

What Happens Next

Want to know if we are a match? We’re all about understanding your business in depth and talking a strategic approach to addressing your challenges and goals. We'll only put a proposal to you if we know we can deliver on your desired outcomes.

Free Needs Analysis

Step 1

We’ll get together to chat through the challenges you’re facing and discuss where we can help you tackle them. We also work with outstanding professionals and can build a team to help achieve your outcomes.

Project Proposal

Step 2

If you agree to proceed, we’ll develop a project proposal with a plan that outlines the issues we're looking to address, timelines and any additional information that needs to be gathered.

Assess your Current State

Step 3

If you agree to the proposal, we’ll work to understand the detail of the obstacles that are blocking you from realising your business goals.

This often involves meeting with various stakeholders within your business to explore areas such as your business goals, systems, strategies, KPIs, culture and leadership.

Define your Future

Step 4

From here, we’ll define exactly what success looks like.

In order to achieve your business goals they need to be clearly defined and communicated to ensure the appropriate solutions can be successfully implemented. Once we understand the gap between where the business is and where you want it to be, we will detail the steps required to bridge this divide.

Implement your Solutions

Step 5

If we agree that Inspired Outcomes Consulting is the right partner to assist you in implementing the recommended solutions, we will happily oversee the implementation plan that gets you from A to B.

Evaluation

Step 6

Have our actions achieved your desired goals?

Once the implementation plan has run its course, we’ll provide you with a report of where your business stands now and address any unexpected issues that may have arisen along the way.

Book A Chat

Let’s chat through your challenges or business goals to see if we are a match.

Shannyn Merlo at a podcast interview
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Name Surname

Position, Company name

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Name Surname

Position, Company name

Shannyn has such a high EQ and is able to combine the tangible, the intangible and the emotional to understand what is “really going on”. She provided me with the tools I needed to deliver my message accurately, articulately and with confidence.

Renee Hill

CEO & Virtual CFO, Eligo Consulting

Being the only director in the company, it was extremely useful to have another business mind to bounce ideas back and forth with, to have the different aspects of the business analysed from a different perspective, to have the right introductions made and a kind word there when needed. I could say that Shannyn helped me with the right balance of life and business coaching and nourished my self-confidence throughout the journey.

Laura Litcanu

Founder & Principal Architect, Unfold Architecture

I have found Shannyn’s business coaching to be insightful and incredibly valuable for helping me to get focused on my priorities for growing my business in a way that works for me. She knows her stuff and is very down to earth and compassionate. Highly recommended as a business coach!

Christina Canters

CEO, Podcast Services Australia

In addition to education on core business fundamentals, Shannyn helped reconcile a dissonance I had between my personal values and business requirements. We did this by defining core business values, creating a decision-making frameworks and implementing this in the business operations. The work I’ve done with Shannyn has definitely helped me make better business decisions and establish the right people in the business, the best procedures/processes, and the best strategy for employee management (hours, incentives, etc.).

Dr Christian Varney

Wellness Chiropractic, Business Owner & Chiropractor

Absolutely I’d 100% recommend Shannyn.” What makes Shannyn special: “She’s extremely open-minded, and her set of skills and vast store of knowledge are extremely fundamental and adaptable to just about any business. There’s a couple of things I especially like about working with Shannyn: She’s really involved and goes very in depth into the issues, and asks a lot of questions. She offers radically different perspectives and lenses for resolving challenges with staff and people outside the business.

Tim Duggal

CEO & Founder, Mobile Monster

It didn’t take long for Shannyn to realise that I needed to work on personal development before I could work on the business, which I believe helped me to grow as a leader in preparation for the business growth that was inevitable. I soon realised the value that she provides as both a business owner, but also as a business coach.

Krys Sutton

Founder, The CRM Team

Goal-setting and identifying business KPI’s has been one of the best things we’ve done so far. I now have objectives to measure progress against, and milestones to aspire to. I really feel as though I’m finally on the right track. The aggregated value Shannyn has delivered is an integral part of the business’ growth in the last 12 months. Shannyn is a crucial piece in the puzzle.

Michael Plowright

Founder, Working Well Together

Our work together allowed me to make some good decisions on who to recruit by reviewing my business purpose, vision & values. Our planning and preparation made for the smooth transition of a new staff member.

Inbam Devadason

Director & Financial Advisor, Precision Financial