How we do Things

Inspired Outcomes helps small business owners to

  • Get clear on your direction; your purpose, vision and goals
  • Define a strategy to work on your business, not in the business
  • Get more done, with less energy
  • Build a great culture creating higher performing and happy teams
  • Reduce staff turnover
  • Increase revenues and more importantly profits, and
  • Get more time with the family or doing the things that you love outside of work


You wouldn’t ask someone to marry you on the first date, and neither do we. We’re about long-term relationships and we create a tailored approach to achieve your business outcomes.

Phase 1 – We “Swipe Right”

  • Are we the “one” for you?
  • During our initial conversations, we ensure the outcome you’re looking for is aligned to what we can achieve with you. 
  • We’ll ensure you’re committed to your own success and ready to create change.
  • If we match, let’s go to Phase 2 and start “dating”!
  • If we’re not a match, or not for right now, that’s OK. We’ll keep in touch with your permission.

Want to find out if we might be “the one”?

Phase 2 – We Start “Dating”

  • Our “dating” phase is like putting a puzzle together… but we don’t have all the pieces and we don’t quite know what the picture is going to look like. We work with you to define your personal and organisational vision and goals and build an action plan based on your needs.
  • We take a holistic approach to understand your business. We seek to understand what is and what is not working in critical areas. Some of these areas include people & culture, sales & business development, marketing & communications and systems & process.
  • At the end of Phase 2, we deliver your Strategic Action Plan, which includes:
    • Your strategic priorities for the next 12 months
    • Organisational and personal vision
    • A prioritised action plan of key activities, milestones and resources required
    • Organisational key performance indicators (KPI’s) that you can use to ensure the plan is working.

Phase 3 – Let’s Make It “Official”

  • The “official” phase is our long-term relationship. Depending on the plan, Inspired Outcomes can support you and your business in a variety of ways:
  • Core Business Coaching
    • Weekly or fortnightly coaching, support & accountability
    • Leadership development
    • Monthly and quarterly review and reprioritisation of your plan
    • Developing individual and team KPIs to drive performance
    • Creating organisational values, culture & rewards programs
    • Internal training and workshops
  • Marketing Strategy
    • Brand Research and Positioning
    • Competitor Analysis
    • Content Marketing Plan
  • Human Resources
    • Workforce planning
    • HR compliance
    • Training and development programs
    • Recruitment and onboarding support


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